Privacy Policy

Privacy Policy – Pollino Health & Wellness

Effective Date: 1/1/2026

Introduction

Pollino Health & Wellness (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, safeguard, and manage your personal information when you visit our website, use our services, purchase programs or products, communicate with us, or otherwise interact with Pollino Health & Wellness (collectively, the “Services”).

By using the Services, you consent to the data practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, billing information, and other details you submit through forms, purchases, registrations, or communications.

We may also collect limited non-personal information automatically when you interact with the Services, such as browser type, device information, and usage data, for the purpose of improving functionality and user experience.

How We Use Your Information

We use the information we collect to:

• Provide and manage our Services

• Communicate with you regarding programs, updates, and support

• Send educational content, reminders, and wellness-related communications

• Process payments and fulfill transactions

• Improve our website, services, and user experience

• Comply with legal and regulatory requirements

We do not sell or trade personal information.

Mobile Messaging & SMS Privacy

Your mobile privacy is extremely important to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or technical platforms used to deliver messages, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

We use text messaging solely for purposes such as appointment reminders, program updates, accountability messages, educational content, and important service-related notifications.

Email Communications

If you provide your email address, you may receive newsletters, updates, educational materials, or promotional communications from Pollino Health & Wellness. You may opt out of email communications at any time by using the unsubscribe link or contacting [email protected].

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. POLLINO HEALTH & WELLNESS MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

USE OF THE SERVICES IS AT YOUR SOLE RISK.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POLLINO HEALTH & WELLNESS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

IF LIABILITY IS FOUND, IT SHALL BE LIMITED TO THE AMOUNT PAID FOR THE APPLICABLE SERVICES OR PRODUCTS.

No Professional Advice

Information provided through the Services, including content from videos, emails, programs, coaching calls, events, social media, or other materials, is for educational and informational purposes only and does not constitute medical, financial, legal, or professional advice.

You are responsible for your own decisions, actions, and results. You agree not to hold Pollino Health & Wellness liable for outcomes resulting from the use of the Services.

Intellectual Property

All content, materials, text, graphics, logos, and designs on the Services are the intellectual property of Pollino Health & Wellness and are protected by applicable copyright and trademark laws. Content may not be copied, reproduced, distributed, or used without express written permission.

Refund Policy

All sales are final. No refunds will be issued once a service has been started or completed, unless otherwise stated in writing.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be reflected by the effective date at the top of this page. Continued use of the Services after changes constitutes acceptance of the revised policy.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

Contact Information

If you have questions about this Privacy Policy, please contact:

Pollino Health & Wellness

Email: [email protected]

Website: https://pollinohealthandwellness.com/privacy_policy